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10 yrs on, IAF officer wins legal battle against builder.

Mohali: In a landmark decision that underscores the power of persistence and the importance of consumer rights, the District Consumer Disputes Redressal Commission in Mohali has ruled in favour of Nameeta Rajput, a 49-year-old Indian Air Force officer, in her long-standing dispute with real estate developer Palm Heights Pvt Ltd.



Rajput, posted at 3BRD Chandigarh, had booked a 3BHK flat in Palm Heights project at Derabassi back in 2015. Like many homebuyers, she dreamed of a secure future in her own home. But what followed was a near-decade-long ordeal marked by broken promises, financial strain, and legal battles.

Nameeta Rajput, posted at 3BRD UT, booked 3BHK flat at Palm Heights in Derabassi in 2015. What followed was an ordeal marked by financial strain and legal battles

Due to rising EMI burdens, Rajput later opted for a smaller 1BHK unit. Despite assurances, she never recei-ved possession of the flat. In stead, she was bombarded with legal notices from ICICI Home Finance over EMIs.

She had paid Rs 3.5 lakh and secured a Rs 13.15 lakh ho-me loan, of which Rs 10.52 lakh was disbursed to the bu ilder. But the builder denied receiving the full amount and even questioned the existence of a valid agreement after the switch to the smaller unit.

After years of silence, Rajput sent a legal notice in April 2021, but to no avail. She then filed a formal complaint in July 2021. The builder tried to dismiss her as an investor rather than a genuine consumer.

Following a thorough review, the commission found Palm Heights Pvt Ltd guilty of deficiency in service and unfair trade practices. The commission ordered the builder to refund Rs 2.5 lakh with 9% annual interest, full sett lement of the outstanding ho me loan with ICICI Home Finance, correction of Rajput’s CIBIL score and pay Rs 25,000 in compensation for mental harassment and litigation costs.

The commission has given the builder 30 days to comply, failing which the interest rate will rise to 12% per annum.

For case specific advice, get in touch with best Consumer Lawyers Punjab and Haryana High Court District Court Chandigarh Panchkula Mohali Derabassi Kharar.

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