To file a complaint against delayed payments as an MSME (Micro, Small, and Medium Enterprise), you should utilize the MSME Samadhaan portal. This online platform allows MSEs (Micro and Small Enterprises) to register cases related to delayed payments by buyers, including government entities. The process involves registering your complaint, providing necessary details and documents, and tracking the case status. [1, 2, 3, 4, 5]




Step-by-Step Procedure for Filing an MSME Complaint:

Visit the MSME Samadhaan Portal: Go to the official website, https://samadhaan.msme.gov.in. [3, 6, 7]

MSME lawyer Chandigarh Panchkula Mohali

Initiate Case Filing: Click on the “Case Filing for Entrepreneur/MSE Units” button. [3] Provide Registration Details: Choose either “Udyog Aadhaar Number” or “Udyam Registration Number” and enter the corresponding number along with your mobile number, then validate. [3] Enter OTP and Proceed: An OTP will be sent to your registered mobile number. Enter the OTP to proceed with the complaint filing. [3, 8] Fill and Upload Documents: Complete the application form, providing details about the delayed payment, and upload relevant documents like the purchase order, invoice, and any other supporting evidence. [3, 4] Case Tracking: After submitting the complaint, you will receive an acknowledgment with a unique case number. You can use this number to track the progress of your case on the portal. [4]

Key Points:

Eligibility: The complainant must be a micro or small enterprise with a valid Udyog Aadhaar or Udyam Registration number. [4] Time Limit: The MSME Facilitation Council will give the buyer 15 days to respond to the complaint. [4] Conciliation and Arbitration: If the buyer doesn’t respond or pay, the case may be referred to the MSME Facilitation Council for conciliation and, if needed, arbitration proceedings. [4, 6] Document Upload: Ensure you upload all necessary documents, including the contract, purchase order, and invoices, to support your claim. [4] Online Platform: The MSME Samadhaan portal is the designated platform for filing and tracking complaints related to delayed payments. [3, 5]

AI responses may include mistakes.

[1] https://egovernance.vikaspedia.in/viewcontent/e-governance/online-citizen-services/government-to-business-services-g2b/msme-samadhaan?lgn=en

[2] https://muds.co.in/msme-suppliers-can-recover-delayed-payment/

[3] https://cleartax.in/s/msme-samadhan

[4] https://nbassociates.net/msme-case-filing/

[5] https://www.thelegaldost.com/msme-recovery/

[6] https://www.caclubindia.com/articles/msme-case-filing-step-by-step-procedure-50922.asp

[7] http://www.casahuja.com/2024/09/guidance-note-msme-samadhaan-resolving.html

[8] https://www.eauditoroffice.com/udyam-registration-online