When your defence is struck off in a consumer court, it means the commission has removed your written statement (or right to present your case) for failing to follow procedural deadlines or court orders. To set aside this order and revive your defence, you must file a formal consumer appeal or a restoration application. [1, 2, 3, 4, 5] 
Key Steps & Options for Relief
• File an Appeal: If you are aggrieved by an order of the District Commission, you can file an appeal with the relevant State Consumer Disputes Redressal Commission (e.g., in Punjab). By law, this must generally be filed within 45 days of the order.
• Recall / Review Application: You can apply to the same Commission to recall the order if there is an apparent procedural mistake or if you have a genuine, excusable reason (such as a medical emergency) for the delay. This application typically needs to be filed within 30 days of the original order.
• Condonation of Delay: If you missed the strict limitation window for your appeal, you must file an application for condonation of delay. You will need to provide valid, sworn reasons for the delay.
• The “Right to Cross-Examine”: Even if your defence is struck off and not immediately set aside, established precedent dictates that you are not entirely helpless. You still retain the substantial right to cross-examine the complainant’s witnesses and argue on the merits of the evidence already presented. [4, 11, 12] 

How to Proceed
It is highly recommended that you consult the official consumer portals for exact procedural guidelines:
• Check your case status and procedural rules on the National Consumer Disputes Redressal Commission portal.
• Access local state rules and download necessary forms via the  State Commission  directory. [13] 

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[1] https://indiankanoon.org/doc/199143193/
[2] https://indialegalnews.com/2026/01/13/defence-struck-off-appeal-free-legal-advice/
[3] https://indiankanoon.org/search/?formInput=set+aside+striking+off+defence
[4] https://indialegalnews.com/2026/05/13/defence-struck-off-under-cpc/
[5] https://www.lawrist.com/blog/set-aside-ex-parte-order-consumer-protection-act-2019
[6] https://brmnlaw.com/images/Limitations/Limitation-for-filing-Consumer-Complaints-Appeals.pdf
[7] https://www.lawtodaylive.com/digest/cpc-digest-defence-struck-off
[8] https://ibclaw.in/section-40-review-by-district-commission-in-certain-cases/
[9] https://supremetoday.ai/issue/district-consumer-forum-review-limitation-30-days
[10] https://supremetoday.ai/issue/no-delay-condonation-covid19
[11] https://lawgicalhs30.in/defence-struck-off-what-it-really-means-and-the-procedure-thereafter/
[12] https://www.scobserver.in/supreme-court-observer-law-reports-scolr/https-www-scobserver-in-supreme-court-observer-law-reports-scolr-procedural-failure-cannot-result-in-denial-of-substantial-right-of-defence/
[13] https://ncdrc.nic.in/pdf_Files/OfficeOrder31032021.pdf